How It Works: You Set It Up Once, Door X Does the Rest
DoorX acts like a virtual team member inside your property management software — handling maintenance requests from start to finish. No new systems.
No training. Just faster, smarter operations.
Step 1 —Receives the Request and Attends Instantly
24/7 chat and text response to tenant requests.
AI creates a ticket directly inside your PMS.
No more missed calls, voicemails, or manual data entry.
Step 2 — Identifies the Problem and Responsibility
Guides tenants through simple fixes before sending a vendor.
Checks leases, warranties, and service agreements.
Decides if the issue is tenant, owner, or vendor responsibility.
Step 3 — Validates and Assigns the Right Solution
- Determines the best resolution path — from guiding the tenant through a fix to scheduling a vendor if needed.
- Closes or escalates the request automatically once resolved.
Step 4 — Keeps Everyone in the Loop
Sends tenants automatic updates at every stage.
Alerts property managers only when human approval is needed.
Tracks progress and escalates if vendors delay.
Step 5 — Verifies & Logs Everything
Confirms vendor invoice matches the job.
Closes the ticket in your PMS.
Provides a complete audit trail for owners.
Built to Fit Your Workflow
Works inside your property management system — no switching platforms.
Adapts to your processes, vendor lists, and approval rules.
Learns and improves over time.
Ready to See DoorX in Action?
Door X runs quietly in the background—analyzing tickets, checking leases, updating tenants, and dispatching the right help. All without adding to your workload.
No stress. No switching platforms.Just faster resolutions, fewer mistakes, and a better experience for everyone.
🔒 30-day money-back guarantee